Managing Your Business with Outlook 2003 For Dummies

* Shows readers how to use Outlook as an effective and powerfulsolution for managing and organizing e-mail messages, schedules, tasks, notes, contacts, and other information as they arespecifically applied in a business setting
* Discusses managing and maintaining current customers and how tocontrol customer interactions
* Explains the process of using checklists and matching them withOutlook applications-from bulk mailing to planning a telemarketingcampaign
* Addresses how to build a prospect profile with an action planfor follow-up until the prospect becomes an active customer
* Provides step-by-step examples on how to set up and useBusiness Contact Manager