Reihe Göttinger WirtschaftsinformatikJohannes Riquel × On the Design of Service Interaction with Conversational AgentsUnderstanding Users’ Affective, Cognitive, and Behavioral Responses to ImperfectionsJohannes RiquelCuvillier VerlageBook202242,60 € On the Design of Service Interaction with Conversational AgentsUnderstanding Users’ Affective, Cognitive, and Behavioral Responses to ImperfectionsJohannes RiquelCuvillier VerlagBuch202259,88 €
