Reihe Lecture Notes in Business Information ProcessingRobert Kern × Dynamic Quality Management for Cloud Labor ServicesMethods and Applications for Gaining Reliable Work Results with an On-Demand WorkforceRobert KernSpringer International PublishingSoftcover2014 Dynamic Quality Management for Cloud Labor ServicesMethods and Applications for Gaining Reliable Work Results with an On-Demand WorkforceRobert KernSpringer International PublishingeBook2014