Reihe Lecture Notes in Computer ScienceRalph Bergmann × Developing Industrial Case-Based Reasoning ApplicationsThe INRECA MethodologyRalph BergmannSpringer BerlineBook2003 Developing Industrial Case-Based Reasoning ApplicationsThe INRECA MethodologyRalph BergmannSpringer BerlinSoftcover2003 Experience ManagementFoundations, Development Methodology, and Internet-Based ApplicationsRalph BergmannSpringer BerlineBook2003 Experience ManagementFoundations, Development Methodology, and Internet-Based ApplicationsRalph BergmannSpringer BerlinSoftcover2002