From the reviews:

„Van Loon’s approach to the field of organizational processes is: to create three conceptual sections, in order to describe precisely the internal structure; to explain adequately the theoretical foundations; and to point out its practical aspects. … The text is well organized. … The examples and templates shown can help professionals to put a fast pace on performing assessments and improving process effectiveness. … The methods are presented in a well-organized manner, with van Loon’s experience presented in a structured and effective way.“ (John Sanvougioukas, Computing Reviews, January, 2008)