This book, based on the experience of SAP Active Global Support, helps you proactively avoid problems with CRM Middleware — whether they be performance losses or even complete system freezes. You’ll learn the basics of data processing in the Middleware (input processing — validation — output processing) and get concrete administration advice for troubleshooting. Plus, uncover a vast array of optimization options for all critical parts of the Middleware, as well as practical instruction on how to avoid system freezes and on how to handle those freezes once they’ve occurred.
Based on CRM Release 5.0, this book is also highly useful for the older Release 4.0. Wherever possible, the authors provide you with sneak previews on the upcoming release 6.0 as well.
Topic highlights include:
- Input processing and validation
- Output processing
- BDoc modelling and storage
- Groupware integration
- Exchanging your own data
- Replication & Realignment
- XML
- Reorganizing the Middleware
- Mass changes
- Roadmaps for analyzing the Middleware