Records and Information Lifecycle Management

This How-To-Do-It Manual provides an excellent introduction, in plain non-technical English, to information professionals who are responsible for records management in their organization. Records management covers the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records. This work also covers related areas such as governance, risk and compliance aspects. The authors provide guidance how to set about developing a strategic approach for the organization, but also give answers how to tackle challenges in the day-to-day job of any records manager. The authors are board members of the ARMA Swiss Chapter and address professionals in a European context.