“The book presents the outstanding works of leading tourism scholars in the field. It achieves its purpose of appreciating the progress in tourism design research over the past few decades. The book not only sets a solid basis for future tourism scholars but also enables tourism planners and practitioners to develop innovative processes and organize tourism resources. It is indeed a useful research monograph … because it offers readers various novel research ideas, updated references, and practical examples.” (Irene Cheng Chu Chan and Rob Law, Information Technology & Tourism, Vol. 17, 2017)
Design Science in Tourism
Foundations of Destination Management
herausgegeben von Daniel R. Fesenmaier und Zheng XiangThis book explores the impact of design science and design thinking on tourism planning, gathering contributions from leading authorities in the field of tourism research and providing a comprehensive and interconnected panorama of cutting-edge results that influence the current and future design of tourist destinations.
The book builds on recent findings in psychology, geography and urban and regional planning, as well as from economics, marketing and communications, and explores the opportunities arising from recent advances in the Internet and related technologies like memory, storage, RFID, GIS, mobile and social media in the context of collecting and analyzing traveler-related data. It presents a broad range of insights and cases on how modern design approaches can be used to develop new and better touristic experiences, and how they enable the tourism industry to track and communicate with visitors in a more meaningful way and more effectively manage visitor experiences.