MCDST

If you're seeking MCDST certification, here's the book you need toprepare for Exam 70-271, Supporting Users and Troubleshooting aMicrosoft XP Operating System, and Exam 70-272, SupportingUsers and Troubleshooting Desktop Applications on a MicrosoftWindows XP Operating System. This revised and updated DeluxeEdition features over 200 pages of new content-including the verylatest updates to the exams as well as case studies-and providescomplete instruction to meet the exacting requirements of eachexam. Prepare for your certification and career with thistwo-in-one, value-packed guide.
Inside you'll find:

* Practical information on how to analyze problems and providesupport to end users * Hundreds of challenging review questions * Bonus CD loaded with exam prep software, four bonus exams, Sybex test engine, and 300 electronic flashcards
Authoritative coverage of all exam objectives, including:

Exam 70-271 * Installing a Windows Desktop Operating System * Managing and Troubleshooting Access to Resources * Configuring and Troubleshooting Hardware Devices andDrivers * Configuring and Troubleshooting the Desktop and UserEnvironments * Troubleshooting Network Protocols and Services
Exam 70-272 * Configuring and Troubleshooting Applications * Resolving Issues Related to Usability * Resolving Issues Related to Application Customization * Configuring and Troubleshooting Connectivity forApplications * Configuring Application Security
SYBEX TEST ENGINE: Test your knowledge with advancedtesting software. Includes all chapter review questions plus bonusexams.
ELECTRONIC FLASHCARDS: Reinforce your understanding withflashcards that can run on your PC, Pocket PC, or Palm device.
Also on the CD you'll find the entire book in searchable andprintable PDF. Study anywhere, any time, and approach the exam withconfidence.
Visit www. sybex. com for all of your Microsoft certificationneeds
Note: CD-ROM/DVD and other supplementary materials arenot included as part of eBook file.