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![]( "Buchcover ISBN 9780470173398")
„The goals of this book are to bring together both thestate-of-the-art research and everyday practical applications thatare concerned with telephone survey methodology in order tostimulate further discussion. It will be an integrated volumerepresenting theoretical, methodological and statisticalcontributions to the field.“ (Zentralblatt Math,1 October 2013)
„I recommend anyone in the business of doing telephonesurveys to have ready access to this book. Anyone doing aone-off telephone survey would also benefit from reading many ofthe chapters. I alsorecommend that users of telephone survey dataread chapters in Parts 2 and 3.“ (Significance, 1 March 2010)
„Advances in Telephone Survey Methodology is anindispensible reference for survey researchers and practioners inalmost any discipline involving research methods such sociology, social psychology, survey methodology, and statistics. This bookalso serves as an excellent text for courses and seminars on surveymethods at the undergraduate and graduate levels.“ (MathematicalReviews, Issue 2009f)
A complete and comprehensive collaboration providing insight onfuture approaches to telephone survey methodology
Over the past fifteen years, advances in technology havetransformed the field of survey methodology, from how interviewsare conducted to the management and analysis of compiled data. Advances in Telephone Survey Methodology is anall--encompassing and authoritative resource that presents atheoretical, methodological, and statistical treatment of currentpractices while also establishing a discussion on howstate--of--the--art developments intelecommunications have and will continue to revolutionize thetelephone survey process.
Seventy--five prominent international researchers andpractitioners from government, academic, and private sectors havecollaborated on this pioneering volume to discuss basic surveytechniques and introduce the future directions of the telephonesurvey. Concepts and findings are organized in fourparts--sampling and estimation, data collection, operations, and nonresponse--equipping the reader with the neededpractical applications to approach issues such as choice of targetpopulation, sample design, questionnaire construction, interviewingtraining, and measurement error. The book also introduces importanttopics that have been overlooked in previous literature, including:
* The impact of mobile telephones on telephone surveys and therising presence of mobile--only households worldwide
* The design and construction of questionnaires using ComputerAssisted Telephone Interviewing (CATI) software
* The emerging use of wireless communication and Voice overInternet Protocol (VoIP) versus the telephone
* Methods for measuring and improving interviewer performance andproductivity
* Privacy, confidentiality, and respondent burden as main factorsin telephone survey nonresponse
* Procedures for the adjustment of nonresponse in telephonesurveys
* In--depth reviews of the literature presented along with afull bibliography, assembled from references throughout theworld
Advances in Telephone Survey Methodology is anindispensable reference for survey researchers and practitioners inalmost any discipline involving research methods such as sociology, social psychology, survey methodology, and statistics. This bookalso serves as an excellent text for courses and seminars on surveymethods at the undergraduate and graduate levels.
Over the past fifteen years, advances in technology havetransformed the field of survey methodology, from how interviewsare conducted to the management and analysis of compiled data. Advances in Telephone Survey Methodology is anall--encompassing and authoritative resource that presents atheoretical, methodological, and statistical treatment of currentpractices while also establishing a discussion on howstate--of--the--art developments intelecommunications have and will continue to revolutionize thetelephone survey process.
Seventy--five prominent international researchers andpractitioners from government, academic, and private sectors havecollaborated on this pioneering volume to discuss basic surveytechniques and introduce the future directions of the telephonesurvey. Concepts and findings are organized in fourparts--sampling and estimation, data collection, operations, and nonresponse--equipping the reader with the neededpractical applications to approach issues such as choice of targetpopulation, sample design, questionnaire construction, interviewingtraining, and measurement error. The book also introduces importanttopics that have been overlooked in previous literature, including:
* The impact of mobile telephones on telephone surveys and therising presence of mobile--only households worldwide
* The design and construction of questionnaires using ComputerAssisted Telephone Interviewing (CATI) software
* The emerging use of wireless communication and Voice overInternet Protocol (VoIP) versus the telephone
* Methods for measuring and improving interviewer performance andproductivity
* Privacy, confidentiality, and respondent burden as main factorsin telephone survey nonresponse
* Procedures for the adjustment of nonresponse in telephonesurveys
* In--depth reviews of the literature presented along with afull bibliography, assembled from references throughout theworld
Advances in Telephone Survey Methodology is anindispensable reference for survey researchers and practitioners inalmost any discipline involving research methods such as sociology, social psychology, survey methodology, and statistics. This bookalso serves as an excellent text for courses and seminars on surveymethods at the undergraduate and graduate levels.
