„As the original researcher who first identified and describedburnout, Dr. Maslach now digs to the roots of alienation and lossof community in many large organizations.“ (T. George Harris, editor, Spirituality & Health)
"Full of important lessons for those who experience burnout andthose who are in positions to prevent it from occurring... it's aroad map to the design of workplaces that will restore the vitalityand the promise of fulfilling work.„ (Wayne Cascio, professor ofmanagement, College of Business and Administration, University ofColorado at Denver)
“The proposed solutions reach well beyond simple-minded, individualstress management to the core challenge of redesigning the workenvironment.„ (David S. Sobel, director of patient education andhealth promotion, Kaiser Permanente Medical Care Program)
“A welcome corrective to much of the writing I see on burnout. Theauthors show convincingly that the causes and solutions? are to befound primarily in the organization, not the individual.„ (CaryCherniss, professor of applied psychology, RutgersUniversity)
“RecommAnded for business collections." (Steven Silkunas, DCOSEPTA/FRONTIER, Library Journal)