„Getting Even... will disabuse you of many of the ways youthink of revenge. The book is filled with stories of revenge, andmany readers will find themselves feeling more sympathy for theperson seeking revenge than the person on the receiving end- infact, you might, like me, unexpectedly find yourself sometimescheering the revenge-seekers on. The book is a nice mix of theacademic and the populist [and] has so many anecdotes, it is veryeasy reading. It will alert you to the real story of revenge inyour workplace - perhaps even remind you of some of your ownefforts to get even - and hammer home that revenge is an everydayoccurrence when injustices are allowed to occur.“
--Globe and Mail, April 22, 2009
"Don't buy this book if you think it's a good source of reallydevilish and totally untraceable ways to get the revenge you sototally deserve... the authors seem intent in decreasing theamount of revenge that gets expressed in our daily work lives. Managers, too, will learn how to nip workplace revenge in thebud...„
--Work Daze, February 19, 2009
“The authors find that, for many, workplace revenge is aboutjustice and restoring the balance of what they think is fair andright. The duo offers managers advice on how they can prevent theiremployees from seeking revenge. Grounded in 15 years of research, including more than 500 interviews with managers and workers abouton-the-job revenge and retaliation, Bies and Tripp use livelyanecdotes to illustrate the ways in which employees geteven."
--Georgetown University's Blue and Gray, February 23, 2009
Getting Even
The Truth About Workplace Revenge--And How to Stop It
von Thomas M. Tripp und Robert J. BiesThe core argument is that revenge is about justice. Avengingemployees are not unprofessional, out-of-control employees; rather, they are victims of offenses who feel compelled to seek justice ontheir own. The authors address specific questions, such as:
* What kinds of offenses result in revenge?
* Why do some victims respond more aggressively to harm thanothers?
* What role does the organization play in how victims respond tooffenses?
* What's the best advice for managers who wish to prevent theiremployees from seeking revenge?
* Most employees experience the desire for revenge, and are readyto settle their own scores at work when management won't enforcejustice.
This book offers a model that sequences avengers' thoughts andbehaviors, from the beginning of the conflict to its end. The modelis grounded in scientific research and organizes disparate findingsinto a whole.
