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Information technology (IT) presents many challenges to managers. Constant change, e-business, massive amounts of information, globaloperations, and building new alliances and capabilities are justsome the transformations being driven by the use of IT in businesstoday. No modern manager can afford to ignore IT or leave it to theprofessionals. This book tackles the tough issues of managing in anenvironment where IT is everywhere.
Based on the real life experiences of senior IT managers inleading- edge businesses and incorporating thorough research, Making IT Happen separates fact from fad, shows where managers canmake a real difference, and provides useful and practical advicefor coping in the fast-paced world of IT.
"This is the first real handbook of IT management. It'swell-grounded, reliable in its recommendations, sensible, comprehensive and useful. Those are all compliments; they are whatwe need in the post dot. com era and after all thetransformation-is-now-and-real-easy hype of IT. This is a bookabout putting IT to work.„ Peter Keen, Chairman of Keen Innovationsand Professor at Delft University
“This book provides a template - targeted at the executive level -of the technology and organizational issues that need to be dealtwith and well-grounded means (decision structures and decisionprocesses) for handling these issues. A particular, and veryunique, strength of the book is the manner in which McKeen andSmith skilfully blend and leverage the best thinking of leadingscholars and successful IT executives. As a consequence, the bookshould prove valuable both for IT executives confronting today's ITmanagement challenges and for scholars seeking to better understandthis dynamic and elusive context.„ Robert Zmud, Michael F. PriceChair of MIS, University of Oklahoma, and Research Director, Advanced Practices Council of SIM, International
“Jim McKeen and Heather Smith have captured the essence of the mostchallenging pursuit of modern civilization - designing and buildingadvanced information systems. Some believe that we are entering anew era of pervasive computing blurred with advanced networks, which delivers unprecedented and untold opportunities andcapability. This book addresses the challenges with outstandinginsight and wisdom. It is a must read for every person who isinvolved in information systems and technology - from CIOs rightthrough to students thinking of entering this profession." EugeneRoman, Chief Information & Technology Officer, Bell Canada
Based on the real life experiences of senior IT managers inleading- edge businesses and incorporating thorough research, Making IT Happen separates fact from fad, shows where managers canmake a real difference, and provides useful and practical advicefor coping in the fast-paced world of IT.
"This is the first real handbook of IT management. It'swell-grounded, reliable in its recommendations, sensible, comprehensive and useful. Those are all compliments; they are whatwe need in the post dot. com era and after all thetransformation-is-now-and-real-easy hype of IT. This is a bookabout putting IT to work.„ Peter Keen, Chairman of Keen Innovationsand Professor at Delft University
“This book provides a template - targeted at the executive level -of the technology and organizational issues that need to be dealtwith and well-grounded means (decision structures and decisionprocesses) for handling these issues. A particular, and veryunique, strength of the book is the manner in which McKeen andSmith skilfully blend and leverage the best thinking of leadingscholars and successful IT executives. As a consequence, the bookshould prove valuable both for IT executives confronting today's ITmanagement challenges and for scholars seeking to better understandthis dynamic and elusive context.„ Robert Zmud, Michael F. PriceChair of MIS, University of Oklahoma, and Research Director, Advanced Practices Council of SIM, International
“Jim McKeen and Heather Smith have captured the essence of the mostchallenging pursuit of modern civilization - designing and buildingadvanced information systems. Some believe that we are entering anew era of pervasive computing blurred with advanced networks, which delivers unprecedented and untold opportunities andcapability. This book addresses the challenges with outstandinginsight and wisdom. It is a must read for every person who isinvolved in information systems and technology - from CIOs rightthrough to students thinking of entering this profession." EugeneRoman, Chief Information & Technology Officer, Bell Canada