Scenarios, Stories, Use Cases

* Extending the scenario method beyond interface design, thisimportant book shows developers how to design more effectivesystems by soliciting, analyzing, and elaborating stories fromend-users * Contributions from leading industry consultants andopinion-makers present a range of scenario techniques, from thelight, sketchy, and agile to the careful and systematic * Includes real-world case studies from Philips, DaimlerChrysler, and Nokia, and covers systems ranging from custom software toembedded hardware-software systems