„This handbook is an incredibly rich and varied review of thefield of coaching. It should be required reading for allcoaches--and all companies that want to use coaches. More usefulinformation than any one coach could acquire in alifetime!“--Marshall Goldsmith has been recognized byForbes as one of five most-respected executive coaches, byThe Economist as one of the most credible advisors in thenew era of business, and by Fast Company as America'spreeminent executive coach „Rich in content, this book provides the definitive roadmap for improving personal coaching skills and encouraging thegrowth and development of others. A must-read for managers who wantto get the best from their people.“--Cynthia Hartley, senior vice president, human resources, Sonoco Products Company „This book is a must for all senior managers because itfocuses on developing the capability they will most need to build astrong company: i. e. how to stimulate and facilitate the growth oftheir key people and lead their personnel through the constantchange processes businesses now go through. What makes ittruly innovative is that it takes coaching skills out of the domainof professional coaches and makes it accessible for linemanagement. The book is accessible because it is written in a verypragmatic style that explains how managers can facilitate a processof learning among their staff through self discovery. It explainshow to put ideas into action, reflect upon them, evaluate them andsubsequently develop new plans that build on what is learned. Thisis why the ideas and concepts that are propagated in this book area core part of the leadership trainings for the partners of BCG toenhance the development of their key leadership competences andskills.“--Mirko Nikolic, senior vice president, Europe, Boston Consulting Group