„The inherent fascination of anunfolding crisis combined with an engaging style make the handbook, although occasionally dense, a thoroughly engaging read and anessential resource for anyone interested in the field of crisiscommunication. Summing Up: Highly recommended. Students, upper-division undergraduate and up; researchers; faculty; professionals. “ (Choice, 1 July 2012)„This superb book reflects the scholarship, passion, and intellectual excitement that the field of crisis communication has generated during the past two decades. Most importantly, this thoughtful work recognizes the genesis of crisis communication as a subfield of public relations and management, and its potential to stand as an independent and powerful arena for scholarship. The Handbook of Crisis Communication is likely to become an enduring landmark in an emerging but increasingly influential field.“ Donald Fishman, Boston College
Written as a tool for both researchers and communication managers, the Handbook of Crisis Communication is a comprehensiveexamination of the latest research, methods, and criticalissues in crisis communication.
* Includes in-depth analyses of well-known case studies incrisis communication, from terrorist attacks to HurricaneKatrina
* Explores the key emerging areas of new technology and globalcrisis communication
* Provides a starting point for developing crisis communicationas a distinctive field research rather than as a sub-discipline ofpublic relations or corporate communication
