IT Service Management from Hell based on Not ITIL von Paul Wilkinson | ISBN 9789087531874

IT Service Management from Hell based on Not ITIL

von Paul Wilkinson und Brian Johnson
Mitwirkende
Autor / AutorinPaul Wilkinson
Autor / AutorinBrian Johnson
Buchcover IT Service Management from Hell based on Not ITIL | Paul Wilkinson | EAN 9789087531874 | ISBN 90-8753-187-7 | ISBN 978-90-8753-187-4
Leseprobe

IT Service Management from Hell based on Not ITIL

von Paul Wilkinson und Brian Johnson
Mitwirkende
Autor / AutorinPaul Wilkinson
Autor / AutorinBrian Johnson
A humorous approach to a universally adopted standard.